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Compliance Matrix
Departments Team Breakdown
Audit readiness
96%
2 controls in review
Exception window
4 open
Next SLA in 3 hrs
Data freshness
12 min
Last sync 09:14
96%
Overall compliance score
+2.1% vs last week
23
Policy hits in review
5 high priority
8
Regulatory hits (30 days)
2 escalations open
14
Open compliance exceptions
Avg 4.2 days to close

Department Error Rate Matrix

Department Error rate Top policy hit Regulatory exposure Status
Collections 2.8% FDCPA call logging Moderate Needs review
Underwriting 1.2% Income verification Low On track
Fraud Ops 3.6% Device fingerprint gaps High Escalated
Servicing 1.9% Dispute resolution SLA Medium Monitoring
Marketing 0.7% Consent capture Low Stable

Policy & Regulatory Focus

Policy hits this week

Customer onboarding disclosures 8 hits
Consent management gaps 6 hits
Collections script adherence 5 hits
KYC document storage 4 hits

Regulatory hits (30 days)

UDAAP monitoring 3 flags
Reg E disputes 2 flags
CRA adverse action timing 2 flags
AML case documentation 1 flag

Team Breakdown by Compliance Health

Collections East
82%
Underwriting Alpha
94%
Fraud Response
76%
Servicing Care
88%
Marketing QA
97%